Gartner’s “Cool Vendors in ITSM 2.0, 2016” Report Recognizes the Optanix IT Service Availability and Automation Platform
NEW YORK - April 26, 2016 - Optanix, the industry-leading IT Service Availability and
Automation Platform company that advances predictable IT for the world’s most demanding organizations, announced that it has been named a “Cool Vendor” in the Gartner, Inc. “Cool Vendors in ITSM 2.0, 2016” report, published on April 19, 2016. Gartner, Inc., a research and advisory firm, identifies new "Cool Vendors" in key technology and services areas each year.
Optanix is honored to be included in the Gartner “Cool Vendors in ITSM, 2016” report. The Optanix Platform provides practical leading-edge solutions for common IT Operations problems. It features an unparalleled, patented full-state correlation engine, ensuring that IT focuses only on the subset of events that matter. Eighty percent of the largest global financial institutions, plus the world’s top media companies, technology companies, and federal government agencies, use Optanix to proactively accelerate root cause identification through an average 100,000:1 reduction in meaningful events, achieve an over 50 percent reduction in remediation times, and realize a first-time fix rate of over 90 percent.
“In today’s hyper-competitive digital landscape, enterprises can differentiate themselves competitively by maximizing the availability and performance of their critical business services,” said Bob Johnson, CMO of Optanix. “We’re thrilled that Gartner has recognized us for our innovative approach to helping customers more efficiently leverage IT resources by aligning priorities based on the criticality of incoming alerts. The Optanix Platform provides for optimal business service performance and is the foundation of predictable IT.”
The Optanix Platform provides its unmatched value from patented technologies that have been developed over the past 15 years to solve industry problems. Developed for scalability, the platform obtains metrics from millions of sensors every five minutes. In addition to providing meaningful data for analytics and reporting, the platform also performs full-state correlation across the “full-stack” of data center components. The result is the reduction of thousands of alerts into a single root cause incident. This translates to higher service availability, predictable performance, and lower IT Operations costs. With use of the all-in-one event management workflow system embedded in the platform, IT teams are able to work within a single platform to achieve their service availability objectives.
Click here to access the Gartner, Inc. “Cool Vendors in ITSM 2.0, 2016” report (Gartner subscription required).
For more information about how Optanix can help your organization, please visit: www.optanix.com.
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Optanix, the leading IT Service Availability and Automation Platform and related IT Management-as-a-Service provider, is leading the advancement of predictable IT in today's hyper-competitive digital economy - where predictable service delivery has never been more vital. Optanix offers a patented approach to proactively optimizing the service delivery infrastructure behind critical business services so IT organizations can filter out the noise, focus on what matters, and drive operational success - ensuring the highest levels of reliability, security, and availability. The Optanix Platform accelerates root cause through an average 100,000:1 reduction in events, generates a 50 percent reduction in remediation times and enables first-time fix rates of over 90 percent.
Hundreds of customers including the world's top financial institutions, media and technology companies, and agencies of the federal government rely on Optanix's proven platform and related services. The battle-tested Optanix Platform, powered by Advanced Logic Automation, and full suite of accompanying services are delivered through industry-leading channel partners, who benefit from our turnkey solutions and extensive IT automation experience.
Media Contact: Vanessa Giacoppo
Resound Marketing for Optanix
 Gartner, Inc., "Cool Vendors in ITSM 2.0, 2016" was written by authors Tapati Bandopadhyay and Chris Matchett, and published in April 2016.