Press Releases

April 2019

Optanix Receives 2019 INTERNET TELEPHONY Product of the Year Award

Optanix Platform Recognized for Industry Innovation

April 2019 — Optanix Platform Recognized for Industry Innovation NEW YORK, NY – April 1, 2019 – Optanix, the leader in intelligent business service assurance, today announced that TMC, a global, integrated media company, has named the Optanix Platform as a recipient of a 2019 INTERNET TELEPHONY Product of the Year Award. The Optanix Platform provides proactive and […] Learn more

Optanix Wins Best of Enterprise Connect 2019 Award in Best Application of AI Category

Optanix Platform selected for its use of advanced analytics powered by AI

March 2019 — Optanix Platform selected for its use of advanced analytics powered by AI NEW YORK, NY – March 28, 2019 – Optanix, the leader in intelligent business service assurance, today announced it has been selected as a winner for the Best Application of Artificial Intelligence (AI) Category Award as part of the Best of Enterprise Connect […] Learn more

Optanix Selected as Finalist for Best of Enterprise Connect 2019 in Best Application of AI Category

Optanix Platform nominated for its use of advanced analytics powered by AI

February 2019 — Optanix Platform nominated for its use of advanced analytics powered by AI NEW YORK – February 14, 2019 – Optanix, the leader in intelligent business service assurance, today announced it has been selected as a finalist for the Best Application of AI Category Award as part of the Best of Enterprise Connect (BOEC) Award program. […] Learn more

Optanix Announces New Advanced Service Assurance Platform for Hybrid Environments

Optanix delivers new “full-stack” performance and availability monitoring solution targeted at contact center and unified communications deployments

December 2018 — Optanix delivers new “full-stack” performance and availability monitoring solution targeted at contact center and unified communications deployments NEW YORK – December 10, 2018 – Optanix, the leader in intelligent business service assurance, today announced its first-ever stand-alone IT monitoring and analytics platform, enabling partners and end-users to take advantage of the company’s innovation and rich […] Learn more

Enterprise Connect 2019

December 2018 — Visit Optanix in booth #1139 at Enterprise Connect 2019 to learn how we ensure the availability and predictability of your enterprise communications and collaboration solutions. Learn more

Cisco Live 2019

December 2018 — Visit Optanix in booth #2729 at Cisco Live 2019 to learn how we deliver predictive and proactive performance and availability management across hybrid infrastructures, with a focus on real-time communications use cases like Cisco Unified Communications (UC) and Unified Contact Center Enterprise (UCCE) solutions. Learn more

2018 Cisco Customer Journey Solutions Sales Summit

October 2018 — The Cisco Customer Journey Solutions Summit brings together contact center thought leaders and experts for two incredible days of best practices sharing, networking and fun. Optanix will be exhibiting at the event as a gold sponsor and we hope to see you there. Learn more

AiThority Interview Series with Edmond Baydian, Chief Strategy Officer at Optanix

April 2019 — There have been great strides in the performance world. There are many algorithmic approaches that the performance management vendors have brought to market over the last couple of years. When we think about AIOps and machine learning, we see it adding multiple layers of value. Advanced automation, for example, can provide incredible value to an […] Learn more

Podcast: Optanix discovering problems before they occur, creating new MSP opportunities

March 2019 — Optanix is a long time MSP specializing in real-time communications use cases (such as UC, Contact Center and collaboration). The company has taken its own service assurance platform and released its first stand-alone software product to partners and customers. Optanix Service Assurance platform features machine learning and advanced analytics capabilities, making it the first AIOps […] Learn more

Delivering “5 Nines Availability” to Improve Business Outcomes

March 2019 — The classic definition of “5 nines” refers to an uptime of greater than 99.999%, or just over five minutes of downtime per year. By contrast, an uptime of 99.9%, or “3 nines” is about 8.7 hours of downtime per year – more than a full business day. Downtime like that can do some real financial […] Learn more

When business services fail due to IT cyberattacks & how to protect your organization

February 2019 — When we think about cybersecurity, we most often think about compromised PII — Personally Identifiable Information. PII includes the social security numbers, account numbers, addresses and so on that allow bad actors to open unauthorized accounts in people’s names, to drain existing accounts, and to generally create adverse and hard-to-reverse impacts on the victims. Learn more

IT Operations Monitoring Can Help Prevent Business Services Failures

January 2019 — As IT organizations move towards digitizing services and operations, there is an ever-increasing dependence on the IT infrastructure that supports these needs. It follows that any degradation of performance of the infrastructure directly affects the manner in which business is conducted and, therefore, the bottom line. Learn more

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