Take no chances when it comes to supporting your critical business services – trust in the service assurance experts at Optanix.

How would your business be impacted if your IT services and infrastructure encountered performance degradations, service interruptions or device outages – or went down altogether? Optanix’s mission is to ensure you never need to worry about such a situation.

For 20 years, Optanix managed service professionals have been working round-the-clock to assure the performance and availability of some of the world’s most complex IT environments. Our product engineers have taken this firsthand exposure to real-world infrastructure challenges and incorporated these learnings into the Optanix service assurance platform.

As a result, your Optanix experience is enhanced and supported by our decades-long experience in delivering first-class managed services and service assurance technology.

Optanix Began as a Managed Service Provider with Deep Cisco Roots…

From the time we earned our first Cisco certification in 2000 to today, our partners have made Optanix their first call when they have a customer with a Cisco Unified Communications (UC), Unified Contact Center (UCC) or data networking deployment in need of management. Our competency in these areas has been affirmed through a range of technical certifications across our team and at the corporate level:

  • 150+ Cisco Certified team members, including several Cisco Certified Internetwork Experts (CCIEs)
  • Master Cisco Cloud and Managed Services Partner
  • Cisco Advanced Collaboration Architecture Specialization
  • Cisco Unified Contact Center Enterprise (UCCE) Authorization
  • And more

…And Now Has Strong Branches Across the IT Vendor Landscape

Although our heritage is in Cisco, we have strong competencies across multiple technologies, which we feature through both our remote managed IT services and service assurance platform. Our staff certifications are an example of this, with credentials in ITIL, Juniper, VMware and Fortinet, among other disciplines and vendors.

Today, Optanix has deep capabilities in the “full-stack” monitoring of complex, multi-vendor environments at scale, and continues to add emerging technologies to our portfolio of supported elements at a regular cadence.

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Underpinning Optanix’s service delivery efforts is the Optanix service assurance platform. It works by delivering predictive and proactive business service assurance with actionable intelligence for prioritizing and addressing problems before they impact critical business services.

Unlike most service assurance platform providers, who never actually use their solutions in real-world situations, the Optanix Platform is put through its paces every day by engineers in the Optanix NOC who use it to deliver remote managed services, creating a real-time internal feedback loop between our IT operations and R&D teams.

Not only does this improve our capabilities as a managed service provider (MSP), it also allows us to confidently offer the Optanix Platform in product form to other MSPs around the globe.