This policy pertains to information obtained from your activity on the Optanix website (www.optanix.com and linked pages residing on this site). Optanix highly values the personal privacy of its customers and we are committed to making your experience with our company a pleasant and memorable one.
We at Optanix believe that you should know what information we collect from you as well as how that information is used, disclosed and protected. We have created this policy statement (the “Policy”) to explain our privacy practices and policies. When you provide any personal or company information to Optanix, you should understand when and how personal information is collected, used, disclosed and protected — which this Policy does.
Optanix gathers customer information needed to provide superior service, communicate offers on solutions and services which we believe will be of interest to you, to reply to your requests, and to administer our business. In order to best serve you, we may gather information from you in a few instances. First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer “cookies” we collect data, such as your IP address, browser type, domain name, and specific Optanix.com web pages through which you click. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your Optanix.com experience. Additional information regarding computer cookies and how to disable them is described below. Second, we may ask you to voluntarily provide information in a few circumstances. When you send Optanix an email or generate a request or response through the contact functions of our site, we will receive your email address and may ask you to voluntarily provide certain personally identifiable information, such as, your name, address and telephone number that we need to provide a response or fulfill your request. Other examples of when we may ask you to voluntarily provide personally identifiable information include: 1) if you subscribe to our email program (information such as your name and e-mail address); 2) choose to provide us preference information (such as solution interests, product preferences); 3) solutions or services purchased (if an existing customer); 4) are registering for a seminar or other Optanix function; or 5) responding to a promotion shown on the site.
Optanix uses your information for internal purposes relating to the sales and service of Optanix solutions. Optanix does not rent or sell customer information to outside marketers.
Optanix may store some information on the visitor’s computer in the form of a cookie or similar file. “Cookies” are small pieces of information that are stored by the browser on your hard drive. The cookies that Optanix uses do not contain any personally identifying information, such as your name or other sensitive information such as your credit card number. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files may allow us to tailor your Optanix.com experience to reflect your expressed interests and preferences. You may still use Optanix’s website if you have erased or blocked Optanix cookies.
Optanix may send you e-mails with promotional offers that we feel may interest you only if you opt-in to receiving such e-mails. If you would no longer like to receive e-mailed special event information, sales notifications or other messages from Optanix, follow the instructions in the e-mail to opt out or click here to submit your request through our Contact page. Your e-mail address will be removed from our marketing list.
The security of your personal information is important to Optanix. To protect your personal information from unauthorized disclosure, Optanix does the following: (1) limits access to those employees with a valid business reason for using that information; (2) takes various information security measures; and (3) provides training to employees about the importance of keeping your information secure. Further, to access secured customer or channel pages on this site, you must use a browser that is SSL-compliant and has a “secure mode”. Nonetheless, it is important to note that while Optanix will take the above described measures, it does not guarantee the security of your personal information. Moreover, the following are circumstances that may threaten the security of your personal information: employee error, employee misconduct and outsider attack (either in-person or electronically), which along with other circumstances are beyond Optanix’s control.
Optanix will revise or update this Policy if our practices change, as we change existing or add new services, or as we develop better ways to inform you of solutions we think are of interest. If you would like to learn of such updates you should refer back to this page for the latest information.
If you have additional questions or would like further information on this topic, please contact us.