I&O owners are discovering Optanix's innovative approach to delivering proactive service assurance. Enterprises worldwide rely on us for:

IT & Network Infrastructure

Find out how you can benefit from our approach to managing both underlying IT infrastructure and the complex, critical services it supports.


Monitor, support and report on both complex Collaboration and Unified Communications technologies and their underlying network infrastructure.

Unified contact center enterprise

Achieve unprecedented performance and availability for your UCCE environment with a platform to monitor and manage the full UCCE stack.

The OPTX™ Edge

Not ready to outsource full management of your IT infrastructure? Consider the OPTX Platform for your IT observability needs. OPTX assures the availability, observability, and performance of the world’s most complex IT environments via:

Full-Stack Detection and Monitoring

  • Proactively and predictively prevent impending problems
  • Automatically detect abnormalities and their business service impact

Topology-Based RCA and Actionable Intelligence

  • Multi-perspective root cause analysis to detect problems, prevent false alarms
  • Gain actionable intelligence to remediate and prevent issues


  • Leverage AIOPs to minimize business impact and MTTR
  • Reduce management costs and improve customer experience

Business Service Monitoring and Prioritization

  • Prioritize and address issues quickly based on business impact and risk
  • Predict business performance degradations in real-time and help manage SLAs

Partner with confidence

As a Managed Network Services provider ourselves, we have invested more than two decades in the OPTX™ platform to manage our enterprise customer’s environments. It is now available to other providers.

Insights from our blog

4 Reasons You Should be Following IT Infrastructure Management Best Practices

How to Future-Proof Your IT Infrastructure Strategy

Types of Managed Service Providers with Examples