I&O owners are discovering Optanix's innovative approach to delivering proactive service assurance. Enterprises worldwide rely on us for:
IT & Network Infrastructure
Find out how you can benefit from our approach to managing both underlying IT infrastructure and the complex, critical services it supports.
Monitor, support and report on both complex Collaboration and Unified Communications technologies and their underlying network infrastructure.
Unified contact center enterprise
Achieve unprecedented performance and availability for your UCCE environment with a platform to monitor and manage the full UCCE stack.
Success comes in many forms
A MAJOR NATIONAL RETAILER
After Optanix demonstrated great value during an initial engagement, a national retailer expanded our monitoring and managed services to cover all of their brands.
The OPTX™ Edge
Not ready to outsource full management of your IT infrastructure? Consider the OPTX Platform for your IT observability needs. OPTX assures the availability, observability, and performance of the world’s most complex IT environments via:
Full-Stack Detection and Monitoring
- Proactively and predictively prevent impending problems
- Automatically detect abnormalities and their business service impact
Topology-Based RCA and Actionable Intelligence
- Multi-perspective root cause analysis to detect problems, prevent false alarms
- Gain actionable intelligence to remediate and prevent issues
PREDICTIVE ANALYSIS AND SMART ANALYTICS
- Leverage AIOPs to minimize business impact and MTTR
- Reduce management costs and improve customer experience
Business Service Monitoring and Prioritization
- Prioritize and address issues quickly based on business impact and risk
- Predict business performance degradations in real-time and help manage SLAs
What our customers are saying
A LEADING PAYMENT SERVICE PROVIDER