Optanix Wins 2017 TSIA STAR Award

Leader in IT Service Predictability Honored by Premier Industry Association for its Innovation in Leveraging Analytics for Service Excellence

October 2017 — Optanix is honored to announce that it is a recipient of a 2017 TSIA STAR Award in the category of Innovation in Leveraging Analytics for Service Excellence. Learn more

Optanix Names Mike Crest as CEO

Company Appoints Experienced Leader to Fuel Growth and Innovation

September 2017 — Optanix today announced it has appointed Mike Crest as chief executive officer (CEO). Learn more

Optanix Appoints Edmond Baydian as CSO

Company Adds Chief Strategy Officer to Advance Innovation of Products and Platform 

September 2017 — Optanix today announced it has appointed Edmond Baydian as chief strategy officer (CSO). Learn more

Optanix Releases Mobile App for iOS and Android

Mobile app provides users with anytime, anywhere visibility into their IT infrastructure, adding to a series of enhancements now available with Optanix Platform Release 5.4

August 2017 — Optanix, the leader in predictable IT infrastructure service delivery, today announced the release of a mobile app for the Optanix Platform. Learn more

AiThority Interview Series with Edmond Baydian, Chief Strategy Officer at Optanix

April 2019 — There have been great strides in the performance world. There are many algorithmic approaches that the performance management vendors have brought to market over the last couple of years. When we think about AIOps and machine learning, we see it adding multiple layers of value. Advanced automation, for example, can provide incredible value to an […] Learn more

Podcast: Optanix discovering problems before they occur, creating new MSP opportunities

March 2019 — Optanix is a long time MSP specializing in real-time communications use cases (such as UC, Contact Center and collaboration). The company has taken its own service assurance platform and released its first stand-alone software product to partners and customers. Optanix Service Assurance platform features machine learning and advanced analytics capabilities, making it the first AIOps […] Learn more

Delivering “5 Nines Availability” to Improve Business Outcomes

March 2019 — The classic definition of “5 nines” refers to an uptime of greater than 99.999%, or just over five minutes of downtime per year. By contrast, an uptime of 99.9%, or “3 nines” is about 8.7 hours of downtime per year – more than a full business day. Downtime like that can do some real financial […] Learn more

When business services fail due to IT cyberattacks & how to protect your organization

February 2019 — When we think about cybersecurity, we most often think about compromised PII — Personally Identifiable Information. PII includes the social security numbers, account numbers, addresses and so on that allow bad actors to open unauthorized accounts in people’s names, to drain existing accounts, and to generally create adverse and hard-to-reverse impacts on the victims. Learn more

IT Operations Monitoring Can Help Prevent Business Services Failures

January 2019 — As IT organizations move towards digitizing services and operations, there is an ever-increasing dependence on the IT infrastructure that supports these needs. It follows that any degradation of performance of the infrastructure directly affects the manner in which business is conducted and, therefore, the bottom line. Learn more

Cisco Live 2019

Date: June 9-June 13, 2019

Location: San Diego Convention Center – San Diego, CA

Description: Visit Optanix in booth #2729 at Cisco Live 2019 to learn how we deliver predictive and proactive performance and availability management across hybrid infrastructures, with a focus on real-time communications use cases like Cisco Unified Communications (UC) and Unified Contact Center Enterprise (UCCE) solutions.