Optanix Wins Best of Enterprise Connect 2019 Award in Best Application of AI Category

Optanix Platform selected for its use of advanced analytics powered by AI

NEW YORK, NY – March 28, 2019 – Optanix, the leader in intelligent business service assurance, today announced it has been selected as a winner for the Best Application of Artificial Intelligence (AI) Category Award as part of the Best of Enterprise Connect (BOEC) Award program. Winners of the BOEC Award and associated category awards were announced at Enterprise Connect on March 19 in Orlando, Florida. Optanix was selected for its service assurance platform’s use of advanced analytics and intelligence to provide predictive and proactive full-stack monitoring and management of IT infrastructure and services.

The Optanix Platform provides predictive and proactive business service assurance across hybrid infrastructures. Its actionable intelligence helps prioritize and address problems before they impact critical business services to protect revenue, improve customer experience and reduce IT costs.

It works by providing full-stack monitoring – with top-to-bottom management of the IT infrastructure and services – that powers advanced analytics and root cause analysis. These features combine to predictively and proactively detect new and impending problems and quickly analyze them from multiple angles to find their true cause and provide actionable intelligence.

Winners of this year’s BOEC Awards were selected by a panel of four independent judges that evaluated all submissions with an eye on factors like technology advancement, innovation, differentiation, scope/reach, relevancy for large/midmarket enterprises, pricing and business impact. The Best Application of AI Category Award featured five finalists and two winners. Along with Optanix, Amazon Web Services (AWS) was selected as a winner for their Amazon Connect offering. Runners-up included Noble Systems for its Conversations Analytics Now offering, Omilia for its Natural Language Understanding and Dialog Management platform, and Voximplant for its Dialogflow Connector offering.

When evaluating Optanix’s submission, the BOEC Judging Committee focused primarily on the Optanix Platform’s Predictive Analysis features. Predictive Analysis takes advantage of dynamic baselining, deviations from these baselines and / or abnormal rates of change to make projections determining potential issues and Mean Time to Threshold. If potential issues are impending, proactive alerts are created, allowing IT managers to take steps to avert problems – such as outages, performance degradations or loss of resiliency – before critical business services are impacted.

“We are incredibly honored and excited to have won the first-ever Best Application of AI Category Award in the Best of Enterprise Connect Award program,” said Mike Crest, CEO of Optanix. “This recognition validates the advances we have made toward harnessing artificial intelligence and machine learning to provide actionable intelligence that enables Optanix Platform users to assure the performance of critical business services.”

About Optanix

Optanix is the leader in intelligent business service assurance. The Optanix Platform delivers predictive and proactive performance and availability management across hybrid infrastructures, with a focus on real-time communications use-cases. It is available as a standalone solution or as the engine behind Optanix’s managed service offerings.

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About Enterprise Connect

For more than 28 years, Enterprise Connect has been the leading conference and exhibition for enterprise Unified Communications and Collaboration in North America. Enterprise Connect brings corporate IT decision makers together with the industry’s vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Enterprise Connect owns and produces No Jitter, (www.nojitter.com), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, research surveys and a Webinar Series. For more information, visit www.enterpriseconnect.com/orlando. Enterprise Connect is organized by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organizer in the world. To learn more and for the latest news and information, visit www.ubm.com and www.informa.com.