How to Select the Best Network Monitoring Technology

January 2020 — Experts agree that monitoring is essential for maintaining overall network performance, health, and security. But exactly which features should a network monitoring tool offer, and how should the technology be used to achieve maximum effectiveness? Learn more

Podcast: Optanix discovering problems before they occur, creating new MSP opportunities

March 2019 — Optanix is a long time MSP specializing in real-time communications use cases (such as UC, Contact Center and collaboration). The company has taken its own service assurance platform and released its first stand-alone software product to partners and customers. Optanix Service Assurance platform features machine learning and advanced analytics capabilities, making it the first AIOps […] Learn more

Delivering “5 Nines Availability” to Improve Business Outcomes

March 2019 — The classic definition of “5 nines” refers to an uptime of greater than 99.999%, or just over five minutes of downtime per year. By contrast, an uptime of 99.9%, or “3 nines” is about 8.7 hours of downtime per year – more than a full business day. Downtime like that can do some real financial […] Learn more

When business services fail due to IT cyberattacks & how to protect your organization

February 2019 — When we think about cybersecurity, we most often think about compromised PII — Personally Identifiable Information. PII includes the social security numbers, account numbers, addresses and so on that allow bad actors to open unauthorized accounts in people’s names, to drain existing accounts, and to generally create adverse and hard-to-reverse impacts on the victims. Learn more

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