Customers depend on Optanix to manage their Cisco collaboration platforms, including their vital contact center and unified communications business services. We’re the market leader of managed service providers – delivering best-in-class IT management as a service for Cisco® Unified Contact Center (UCC) customer collaboration, Cisco Unified Communications (UC), and Cisco TelePresence® and business video solutions. As the best managed service providers, we manage some of the largest Cisco collaboration environments in the world, setting the standard for service predictability in the most demanding organizations.
Learn how Optanix Managed Services will improve the availability of your vital collaboration solutions.
As a managed service provider, Optanix delivers solutions for enterprise networks, with monitoring and incident management for a wide set of technologies and vendors – including Cisco, Juniper, F5, NetApp and many others. In addition, we provide support for data center technologies, including unified computing infrastructure, virtualization platforms and storage systems. Key to our industry-leading managed IT services responsiveness is the Optanix Platform, which correlates management information from multiple sources across the network – using OID polling, SNMP traps, ICMP, syslog, proprietary APIs and other methods – to provide a complete view of enterprise network availability and performance to both you and our support center. When the Optanix Platform and managed IT services identifies and validates an issue, it automatically engages our expert engineering team for immediate response and resolution.