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Case Study

Optanix Ensures Network Availability for Major National Retailer 

Download this case study to learn how Optanix delivers the remote network support that keeps thousands of retail stores open for business.

When this national retailer was faced with a major store expansion and network availability issues, they moved to the Optanix Platform and IT Management-as-a-Service (ITMaaS) solution to scale their IT support delivery and improve store operations.
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In this case study, you’ll learn how the company has benefited from Optanix’s:
  • Accelerated service activation
  • Comprehensive monitoring and managed services for more than 3,700 Cisco network devices
  • Tailored service engagement model and run book
  • 24x7 support center
  • Fast and proactive response to incidents
  • Carrier management services
  • Improved visibility of network operations across all locations

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