The Optanix Mobile App:
|Platform Accessibility||Easy and convenient anytime, anywhere platform access from your device|
|Case List||Enables cases to be opened, updated, monitored and searched|
|Notifications||Keeps users informed of incidents and support activities as they happen|
|Incident Dashboard||Provides a summary of current incidents in the environment|
|Device List||Provides details on each device being monitored|
|Status Table||Access network status including root cause summary and dependency summary information|
|Voice Recognition and Text to Speech||Enables hands-free app usage|
|Security||The Mobile App works in conjunction with a VPN App to maintain a secure environment|
The Optanix Mobile App provides IT personnel with access to the Optanix Platform whenever it’s more convenient to use their device.
IT Staff and Administrators use the Mobile App to:
IT Management use the Mobile App to:
The Optanix Mobile App is supported on Optanix Platform releases 5.4 and higher. Platform configuration steps are required before the app can be used.