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An impressive array of industry accreditations stands behind Optanix’s commitment to maintain the highest level of security, service expertise and customer satisfaction.

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ISO 27001

Optanix has achieved ISO 27001 (ISO/IEC 27001:2013) certification for managed services security. ISO 27001 is the leading international standard for measuring the effectiveness of information security management systems (ISMS).

The Optanix ISO 27001 certificate can be downloaded here.

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SSAE-18 SOC 1 Type 2

Optanix has achieved SSAE-18 SOC 1 Type 2 standards compliance, which demonstrates that our secure management technology and support processes have been thoroughly audited by an independent SSAE-18 accreditation agency and found to adhere to the operational controls, procedures and processes deemed necessary to protect customer business assets.

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ITIL

Optanix’s Support Center is staffed with Information Technology Infrastructure Library (ITIL) certified personnel. ITIL is the most widely accepted approach to IT service management in the world. It offers a framework for identifying, planning, delivering and supporting IT services for your business.

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HIPAA including HIPAA Security Rule & HITECH Breach Notification

This attestation confirms that Optanix implemented and maintains the relevant safeguards, standards and rules that meet the data privacy requirements established by HIPAA. Optanix management employees have also obtained the Certified HIPAA Privacy Security Expert (CHPSE) designation to maintain security policies and practices that align with the requirements of customers that adhere to this information security standard.

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Cisco Systems
Cloud & Managed Services Provider
  • Cisco Cloud and Managed Services Master
  • Cisco Powered Managed Unified Contact Center – UCC
  • Cisco Powered Managed Business Communications – BC
Specializations
  • Cisco Advanced Collaboration Architecture Specialization
Authorizations
  • Cisco Authorized Technology Provider (ATP) Unified Contact Center Enterprise (UCCE)
To find out more about how Optanix IT Management-as-a-Service can help you transform your IT operations, talk to us today.
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From Our Media Room: Optanix Wins 2017 TSIA STAR Award