Enterprises rely on IT services and infrastructure to drive sales and accelerate time to revenue. When one of these systems fails, it can have a catastrophic financial impact. For example, when a major retail site or airline reservation system goes down, losses can easily exceed a million dollars an hour. Similarly, issues with backend systems – such as ERP and supply chain platforms – can drastically delay customer deliveries, creating massive revenue slips. Underperforming systems also directly impact revenues – for example, long call center wait times and high call drop rates destroy revenue opportunities.
Optanix dramatically reduces the frequency and severity of IT service outages and performance problems, detecting 95% of IT issues before they affect customers and impact revenues. When customer-affecting issues do occur, the Optanix Platform pinpoints the root cause in seconds, cutting repair times in half. The result? You avoid unanticipated disruptions to your revenue streams, creating more predictable financial performance.