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Business Outcomes: The Real Priority When it Comes to IT Operations Management

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Service Predictability. Delivered.

Make your business services reliable and responsive with Optanix, the leader in IT Service Predictability.

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Service Predictability. Delivered.

Make your business services reliable and responsive with Optanix, the leader in IT Service Predictability.

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Find out why the world’s leading financial institutions, service providers, and government agencies depend on Optanix’s turnkey SaaS solution.
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Why Optanix?

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See the Whole Picture
You can’t fix what you can’t see. Optanix proactively monitors your entire IT environment 24x7.
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Focus on What Matters
Don’t drown in a deluge of raw events. Instantly pinpoint the verified root cause with Optanix.
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Accelerate Remediation
Every second counts. Resolve issues quickly and accurately, with a 90% first-time fix rate.
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Get Better Every Day
Continuously improve your business services with 2 million built-in best practices.
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Automated Root Cause Analysis

The Optanix Platform automatically analyzes huge volumes of raw events, quickly identifying and validating the root cause of business service issues. Its millions of built-in event rules embed hundreds of years of real world IT support experience, getting you to the heart of the problem in seconds.
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End-to-End Process Automation

Optanix automates your IT operations processes, dramatically increasing productivity, accountability and compliance. It includes comprehensive ITIL incident and change management, backed by configurable workflows and extensive team collaboration capabilities.
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"Our business has evolved in recent years to meet the needs of our internal customers that demand a seamless, always-on digital experience. Only Optanix is agile and flexible enough to get the job done day in and day out and ensure we have a highly stable, always reliable solution in place. I continue to be impressed in the way that Optanix jumps on challenges and quickly brings them to resolution."
Robert Ross, Chief Technology Officer at GFI Capital Resources Group, Inc.

From the Blog

April 12, 2017 by Robert Waters
What is "Cloud Sprawl" and Why is it Dangerous?
When a large number of cloud services are used across an enterprise, it makes it difficult for IT to ensure that corporate data is managed and protected. In many cases, IT may not even be aware of the many unsanctioned applications that are being u...
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April 4, 2017 by Robert Waters
Why Alleviating Alert Fatigue Should Be a Priority for Enterprises
Alert fatigue isn’t just a buzz phrase, it’s a major challenge for IT departments who must deal with thousands of alerts each day. In such an environment, employees become accustomed to false positives and may fail to respond appropriately when a r...
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March 29, 2017 by Robert Waters
Business Outcomes: The Real Priority When it Comes to IT Operations Management
Many IT departments view service delivery as their primary mission. These teams prioritize maintaining systems reliability and quickly resolving issues. And while service delivery and management of the underlying operations remain essential, IT dep...
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March 21, 2017 by Robert Waters
The Case for Automation in IT Operations
Visit any major online retailer, and you’ll see a common theme. Whether it’s Amazon or eBay – or even Sears – the consumer experience is completely automated. It’s not just about having a searchable catalog – you can get automatic recommendations, ...
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